Smith.ai: AI and Human-Powered Receptionist Services

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Introduction

Smith.ai provides 24/7 AI and human-powered receptionist services, including call answering, outreach campaigns, and web chat. These services help businesses manage customer interactions, capture leads, and streamline operations. Visit Smith.ai.

What is Smith.ai?

Smith.ai combines AI and human intelligence to offer live North America-based agents for virtual receptionists, outreach campaigns, and AI-powered web chat, SMS, and social messaging. Their services are designed to help businesses convert leads, manage customer interactions, and improve operational efficiency.

How to Use Smith.ai

Businesses can sign up for a plan (AI Receptionist or Virtual Receptionists), create a receptionist profile, and start receiving calls immediately. They can forward their existing business number or use a dedicated number provided by Smith.ai. Calls are answered by AI or human agents based on the chosen plan, with options for lead screening, appointment booking, and CRM integration.

Core Features

AI Receptionist: AI-first answering and intake.
Virtual Receptionists: Human-first answering, intake, and scheduling.
Outreach Campaigns: Outbound sales, service, and support.
AI Powered Web Chat: AI + staffed chat, SMS, and social messaging.
24/7 call coverage
Lead screening, qualification & intake
Appointment booking
CRM integration
Call recording & transcriptions
Bilingual answering (Spanish)
Payment collection

Use Cases

Converting callers to clients and booking jobs 24/7 for home services businesses.
Handling new client intake, scheduling consultations, and routing existing clients to attorneys for law firms.
Supporting sales with 24/7 chat and improving speed to lead for various businesses.
Reducing missed calls and voicemails to prevent loss of potential clients.
Automating CRM updates and triaging maintenance requests for property management.
Managing customer inquiries and scheduling tours for available units.
Providing after-hours answering and escalating emergencies to human agents.

Pricing

Starter (Virtual Receptionists): $292.50/month (30 calls, 1 free transfer destination).
Basic (Virtual Receptionists): $787.50/month (90 calls, 2 free transfer destinations).
Pro (Virtual Receptionists): $2,025.00/month (300 calls, 10 free transfer destinations).
Enterprise (Virtual Receptionists): Custom plan for high-volume needs.
AI Receptionist: As low as $97.50/month.

For the latest pricing, visit Smith.ai Pricing.

Support

Contact Smith.ai support at support@smith.ai.