Crowd: AI-Powered Customer Intelligence Platform

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Introduction

Crowd is an AI-powered customer intelligence platform designed to unify feedback, analytics, and AI for actionable insights. It helps product teams make smarter, faster decisions by turning customer data into clear insights. Visit Crowd to learn more.

What is Crowd?

Crowd is a customer intelligence platform that unifies feedback, analytics, and AI to help product teams make smarter, faster decisions. It turns customer data into clear insights, unifying analytics, session recordings, heatmaps, feedback, and more powered by AI. Users can ask questions in plain English and get instant answers, eliminating the need for SQL or a steep learning curve.

How to use Crowd?

Crowd unifies various customer insights like feedback, analytics, and AI-powered data. Users can explore AI chats to ask questions in plain English and get answers, watch session recordings and heatmaps to see user journeys, collect feedback through surveys, interviews, and widgets, and use analytics and user activity tracking to monitor product performance and user behavior.

Core Features

AI chats (Chat with your data)
Heatmaps
Session recordings
User activities
Analytics
Research studies
Interviews
Feedback widgets
Complete analytics suite
Complete research suite
AI-powered insights

Use Cases

Solo founders can get a complete picture of product performance without juggling multiple tools and make data-driven decisions.
Sales & Marketing teams can understand content conversion, user engagement, and channel performance, tracking ROI with real visitor insights.
Product & Design teams can get clear data on feature usage, spot UX issues early, and validate their roadmap with real user insights.
Product teams can unify feedback, analytics, and AI to move faster, make smarter decisions, and eliminate tool-switching.
Identify patterns and flag issues before they impact users using AI.
Track real user behavior, build funnels, and segment them.
Measure which features drive engagement and which need attention.

Pricing

Starter: $29/mo (Up to 5,000 MTU, full analytics & research suite)
Growth: $149/mo (Up to 25,000 MTU, advanced AI analysis)
Scale: $599/mo (Up to 100,000 MTU, priority support)
Enterprise: Custom pricing

FAQ

Is free trial available?
What does MTU mean?
What happens when I exceed my MTU limit?
What’s included in each plan?
Do you offer custom pricing for larger teams?

For more details, visit Crowd.