Permut: AI Platform for Customer Engagement and Feedback

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Introduction

Permut is a cutting-edge AI platform designed to revolutionize customer engagement, feedback collection, and business growth. Visit Permut to learn more.

What is Permut?

Permut is a complete platform designed to build AI agents that engage customers, collect feedback, and drive growth across various channels such as WhatsApp, SMS, and Web. It aims to boost retention, prevent poor experiences, and unlock real-time insights at scale.

How to Use Permut?

Using Permut involves four simple steps:

1. Deploy your agent by equipping it with your brand’s tone, knowledge, and policies.
2. Connect your stack by plugging in your CRM, POS, and internal data sources for full context.
3. Launch targeted campaigns by defining goals and audiences, allowing your agent to know who to reach, when, and why.
4. Capture insights effortlessly, as your agent drives real conversations and transforms them into actionable insights via an AI-powered dashboard.

Core Features

• AI Agents for customer engagement and feedback
• Omnichannel support (WhatsApp, SMS, Calls, Web)
• Real-time feedback collection and sentiment analysis
• Interactive AI-powered dashboard for insights
• Seamless CRM, POS, and data source integrations
• AI agents learn and improve over time
• Customizable agents with brand's tone and knowledge
• Automated issue resolution and promotions
• Scalable and multilingual operation (24/7)

Use Cases

1. Customer listening and feedback collection
2. Boosting customer retention and preventing poor experiences
3. Unlocking real-time customer insights at scale
4. Measuring Net Promoter Score (NPS) and Customer Satisfaction (CSAT)
5. Continuously gathering Voice of Customer (VoC) feedback
6. Collecting authentic and detailed product reviews
7. Understanding and elevating purchase experiences
8. Early churn detection through conversation signals
9. Driving customer loyalty, Lifetime Value (LTV), and revenue
10. Delivering upsells, promotions, and follow-ups

Pricing

Permut offers various pricing plans to suit different business needs:

• Free: Great for testing Permut.
• Starter: Great for small businesses.
• Business: Great for medium-sized businesses.
• Scale: Great for large businesses.
• Enterprise: Custom solutions for enterprise businesses.

For the latest pricing, visit Permut Pricing.

Conclusion

Permut is a powerful AI platform that helps businesses enhance customer engagement, collect valuable feedback, and drive growth through intelligent agents. Its omnichannel support, real-time insights, and seamless integrations make it a valuable tool for businesses across various industries.