Fini: AI-Powered Customer Support Automation
AI Tools & Apps
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Introduction
Fini builds AI agents that autonomously resolve up to 80% of customer support tickets for enterprises in fintech, e-commerce, gaming, and fitness tech. Visit Fini's website to learn more.
What is Fini?
Fini's AI agents understand complex workflows, take real actions (like issuing refunds or performing KYC checks), and improve continuously. They deliver 98%+ accuracy and integrate deeply with tools like Zendesk, Salesforce, and internal APIs.
How to Use Fini
Use Fini to create and deploy AI agents that handle customer queries in real time. Connect your knowledge base and integrate with tools like Zendesk or Salesforce to automate support across channels.
Core Features
- AI Agent Deployment
- Real-time Customer Support
- Personalized AI Agent Building
- Secure Integration
- Data Governance
- Supervision and Guardrails
Use Cases
- Engage customers through personalized, AI-driven conversations.
- Automate tasks like updating CRM cases, managing deliveries, processing refunds, or performing KYC checks.
- Provide 24/7 customer support across chat, email, and web channels.
- Boost customer satisfaction and loyalty with fast, accurate responses.
FAQ
- What is Fini? An AI agent for customer support automation.
- What tasks can Fini handle? Refunds, KYC checks, CRM updates, and more.
- Does Fini integrate with existing tools? Yes, including Zendesk and Salesforce.
- How accurate are Fini’s responses? 98%+ accuracy.
- Who uses Fini? Enterprises in fintech, e-commerce, gaming, and fitness tech.
- How does Fini ensure security? Through secure integration and data governance.
Contact
For more information, visit Fini's contact page.