Did GPT-4 Turbo Cause OpenAI's Major Outage?
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Network monitoring website data indicates that starting around 22:00 Beijing time on Wednesday, a large number of users reported that OpenAI's ChatGPT and API services became unavailable. OpenAI announced service issues at 21:54 and confirmed at 23:33 that repair measures had been implemented, with services gradually being restored. The incident was ultimately classified by the company as a Major Outage.
This morning, OpenAI CEO Sam Altman publicly apologized, stating that the newly launched features this week had far exceeded expected usage levels, leading to server overload and service instability. On Monday, OpenAI had unveiled GPT-4 Turbo, customizable GPTs, and the GPT Store during its developer conference, along with price reductions that triggered a surge in user activity.
The incident has drawn widespread attention, with users voicing their concerns online. In his public apology, the CEO emphasized that the company is actively implementing measures to prevent similar occurrences. This outage has also sparked discussions about AI development and technological stability.