Convi: AI-Powered Commerce Suite for Shopify Merchants
-
Introduction
Convi is an AI-powered commerce suite that unifies chat, search, and support—helping Shopify merchants boost conversions, increase AOV, and reduce support overhead with intelligent automation. It functions as an AI Commerce as a Service Shopify App, designed to turn every customer chat into revenue by unifying customer touch-points. Visit Convi's website to learn more.
How to Use Convi
Convi integrates seamlessly with Shopify and other existing tools like WhatsApp, Instagram, Messenger, Zendesk, Gorgias, Zapier, and Klaviyo. Merchants can launch the system in hours. Convi's AI continuously learns and adapts to the store's products, collections, variants, chats, feedback, and existing knowledge bases (FAQs, help center) to automate sales, support, and search functions.
Core Features
- AI-powered unified commerce suite (chat, search, support)
- Automated sales assistance (product nudges, cart-building, bundle suggestions)
- Automated support assistance (instant ticket resolution, order tracking, cancellations)
- GPT-powered product search
- Chat intelligence and insights for revenue blockers
Use Cases
- Boosting conversions and increasing Average Order Value (AOV) for Shopify merchants.
- Reducing support overhead and instantly resolving customer tickets.
- Unifying fragmented customer conversations and data across multiple channels.
- Automating routine customer service tasks like order tracking and cancellations.
- Providing personalized product recommendations and smart discounts to shoppers.
Pricing
- Lite: Free (100 messages/mo)
- Starter: $19/m (1,000 messages/mo)
- Grow: $99/m (10,000 messages/mo)
- Scale: $499/m (100,000 messages/mo)
- Enterprise: Contact Us (1,000,000 messages/month)
FAQ
- What is Convi?
- How long does it take to set up?
- Can Convi handle real customer requests?
- Will Convi replace my support team?
- Does Convi learn from my store and chats?
- Is Convi safe and compliant?
- How does pricing work?
- What kind of ROI can I expect?
- What platforms does Convi support?
- Can I customize Convi’s responses?
For more information, visit Convi's contact page.