RunLLM: AI-Powered Enterprise Technical Support Platform

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Introduction

RunLLM is an AI platform built on 10 years of UC Berkeley research, designed for enterprise-ready technical support. It reads logs, code, and documentation to resolve complex support issues, debug code, and deflect tickets with expert answers at scale. Learn more about RunLLM here.

What is RunLLM?

RunLLM provides AI Support Engineers that learn comprehensively from an organization's docs, code, and customer conversations, delivering highly precise and trustworthy answers. It integrates with tools like Slack, Zendesk, and Docs, and can generate validated code, update documentation, and ensure user success through follow-ups and smart escalations.

How to Use RunLLM

Users can provide a link to their documentation, and RunLLM will instantly begin building their AI Support Engineer. The trained agent can then be deployed across channels like Slack, Discord, Zendesk, or the company's documentation site.

Core Features

Resolving complex technical support issues
Debugging code and analyzing logs
Deflecting support tickets with expert answers
Comprehensive learning from docs, code, and customer conversations
Generating validated code and proactive documentation updates
Integration with existing support tools (Slack, Zendesk, Docs)
Customizable AI agents with distinct tone and behavior

Use Cases

Automating resolution of complex technical support issues
Reducing Mean Time To Resolution (MTTR) for customer inquiries
Deflecting a high percentage of incoming support tickets
Improving documentation by identifying gaps and proactively updating
Scaling support operations without increasing headcount

FAQ

What kind of issues can RunLLM resolve?
How does RunLLM learn about my product?
What integrations does RunLLM offer?
What are the key benefits of using RunLLM?
Is there a free trial available for RunLLM?

Login and Sign Up

Login: https://app.runllm.com/
Sign up: https://app.runllm.com/